Contact information
Contact Herbal Store Online
We’re here to help. If you have any questions about our products, your order, or our policies, please get in touch using the details below.
Customer Support
Email: admin@herbalstoreonline.com
We aim to respond to all enquiries within 1–2 working days.
Phone: 07543 446453
Phone support is available during normal UK business hours.
Business Address
Herbal Store Online
James Simon Bennett
12 Mariners Quay
Port Talbot
SA12 6AN
United Kingdom
Order Enquiries
When contacting us about an order, please include:
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Your order number
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The email address used at checkout
This helps us resolve your query faster.
Important Information
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We are an online-only retailer
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Orders cannot be collected in person
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Returns must be requested by email before items are sent back
Full details can be found in our Returns & Refunds Policy.